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Please be aware that when purchasing goods from Knitting Wool Sales this means you agree to our Terms of Service and our Privacy Policy.

All products displayed for sale on the website are subject to their product description which sets out additional specific conditions related to those Goods, including without limitation, terms and conditions concerning estimated delivery dates and times, warranties and returns eligibility.

We will take all reasonable care to ensure that all details, descriptions and prices of goods appearing on the website are correct at the time when the relevant information is entered onto the system. Although we aim to keep the Websites as up to date as possible, the information, including product descriptions, appearing on the Websites at a particular time may not always reflect the position exactly at the moment you place your order. We will notify you of any material changes to this information which shall be deemed to have been accepted by you unless we receive a notification in writing within 14 days upon notification. It is your responsibility to provide us with a valid e-mail address for such communications. If you’re email is invalid then we’re not liable for the mistake.

While we make every effort to provide accurate information on the website these are a guide only and not intended to amount to advice on which reliance should be placed. To the fullest extent permitted by applicable law, we therefore disclaim all liability and responsibility from any reliance placed on such materials.

Our prices may be subject to tax in certain locations and we are not responsible for paying this nor are we responsible for paying any customs fees or import taxes. 

We are also not responsible for any damage caused to products during shipping. If your parcel goes missing in the post or arrives damaged please do inform us for an investigation to be started into the issue.   

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